Flashforgeshop is the official online store for Flashforge 3d printers, sub-brand Voxelab 3d printers, 3d printing filament and materials, and spare parts. We aim to provide the best shopping experience for 3d printing novices, hobbyists and professionals.
Here’re some order guidelines. Shall you have any further questions, please do not hesitate to reach us by email here. We’ll get back to you quickly!
Both registered members and visitors can order 3d printers, software, filament and spare parts on Flashforgeshop.com. We recommend sign up as a member to purchase considering of following benefits:
You may change or cancel orders before dispatch, usually within 1-2 business days after payment arrival. Reach us by email the very first moment you want to modify orders, it is impossible to change or cancel order once items shipped out.
For order cancellation, refund usually will be issued and returned within 7 business days.
We currently only accept payment issued via PayPal. You can still pay using a Debit or Credit Card through PayPal, no PayPal account required.
Here is how : Submit your order, follow online check out guide and choose “Pay with Credit or Debit Card” option. You will be directed to a secure page to enter credit card information for payment.
Yes. Please write your requirements to our staff here, kindly note your expected items, quantity and other related information. We’ll get back to you shortly.
Orders will be processed 1-2 business days after payment arrival. We’ll notify order status change by email. Write to us if you have any further concerns or need assistance.
Registered members can look up order status on personal profile page.
Flashforge sells 3d printers, filament and spare parts to anywhere needed. Items will be delivered using DHL, FEDEX, UPS, EMS and TNT, based on availability.
FREE SHIPPING from United States, Canada, Europe, United Kingdom and Australia local warehouses, where we have large stocks of Flashforge 3d printers and filament.
Learn more about our Shipping Policy here
Once items dispatched, we’ll notify freight method and package tracking number by email. It takes some time to update shipping information online, especially for large packages, we recommend wait for 2-3 days to check after dispatch.
Registered members may look over shipping information on personal profile page.
We use DDP shipping terms when ship to following countries. That is saying Flashforge will take care of the import duties, taxes and VAT, you pay the listing price and shipping rate only.
North America: United States, Canada
Europe: United Kingdom, France, Germany, Italy, Spain, Czech Republic, Belgium, Netherlands, Poland, Latvia, Sweden, Ireland, Greece, Finland, Denmark, Portugal.
We accept returns for Flashforge 3D printers within 30 days of receipt of delivery without any reasons. You may check our Warranty & Returns Policy for further information.
You may reach us by email to return 3d printer, please include all necessary information and images so that we can get it done quickly.
We give detailed product introduction, spec and other related information on corresponding product pages. Please look up there first. You are more than welcome to drop us a line here for answers and solutions.
You may connect with us on social media for news, inspiration and promo offers.